Inspiring Customer Service in Your IT Organization.
26 August, 2008
By Shane Aubel
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Article published to Meritalk.com. The article talks about how to overcome the challenges associated with instilling a customer service-centric philosophy within your IT organization.
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Why do IT Data Center Projects Fail?
26 August, 2008 |
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David Geer interviewed Shane Aubel about old and new reasons why data center projects fail. Topics included, why technology professionals continue to fail to understand the organizational and business challenge. Additionally discussed were that new problems such as apathy, acceptance of failure by the customer, budget challenges, and extreme over-promising are really just coping mechanisms built upon unresolved underlying issues.
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How do CIOs sell to CFOs in difficult budgetary times
26 August, 2008 |
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Interview conducted by Robert McGarvey This article discussed how CIOs need to start thinking like business people and treat IT projects like Business Projects.
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BPM Tie-up Craze Claims IBM, Ilog
26 August, 2008 |
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Interview conducted by Richard Adhikari about the recent purchase of ILog, reasons behind the popularity of BPM, and pros and cons of the consolidation effort.
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Microsoft Climbs Higher into the Cloud
08 July, 2008 |
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Shane Aubel, Managing Partner, provides insight to the future of software as a service "SAAS" during an E-Commerce Times interview.
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Services To The Rescue
27 June, 2008 |
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"A Look Inside The Services Available For Today's Data Centers"
Dennis Lasley, BTI consultant, in an interview with Processor Magazine, discusses the importance of incorporating the business into IT decisions relating to establishing a data center.
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Virtualization Forum 2008
12 June, 2008 |
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Accent Global participated in the 2008 Virtualization Forum at the Washington DC Convention Center. As one of the largest virtualization focused events in the country, various speakers and virtualization professionals described current trends and the latest technology advances. Several key themes were presented at the forum to include: 1) Treat virtualization projects as an Enterprise Architecture redesign.
2) Think Big… design and plan your virtualization projects on a grand scale, leveraging the technology to change the way your systems support your business. 3) Create integrated work groups, including your business executives and managers and your technology experts.
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White paper published on Meritalk.
11 June, 2008 |
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Accent Global's white paper discussing how to bridge the business/IT Divide by implementing Business and Technology Integration (BTI) has been published on Meritalk. The White Paper entitled "Closing the Business/IT Divide...the Urgency of a Unified Gameplan", authored by Shane Aubel. It addresses the communication problems with IT projects and how to address them to improve success rates.
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Accent Global Exhibits at IRS IT Expo.
22 May, 2008 |
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The Office of Small and Disadvantaged Business Utilization (OSDBU) held their 18th Annual Procurement Conference in the Show Place Arena, Upper Marlboro, Maryland on 24 April. The OSDBU Procurement Conference is a national conference fostering business partnerships between the Federal Government, its Prime Contractors, and small, minority, service-disabled veteran-owned, veteran-owned, HUBZone, and women-owned businesses.
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Accent Global attends ICG Award Luncheon
30 April, 2008 |
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Donna James, Shane Aubel and Dennis Lasley of the Accent Global team attended the International Crisis Group (ICG) 2008 Award Luncheon at the University Club in New York City. As invited guests of Nick Grono, Deputy President ICG, Brussels, BE, the Accent Global staff participated in honoring Ellen Johnson Sirleaf (President of Liberia), Martti Ahtisaari (former President of Finland) and Samina Ahmed (South Asia Project Director for the ICG).
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Accent Global Exhibits at OSDBU Procurement Conference
24 April, 2008 |
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The Office of Small and Disadvantaged Business Utilization (OSDBU) held their 18th Annual Procurement Conference in the Show Place Arena, Upper Marlboro, Maryland on 24 April. The OSDBU Procurement Conference is a national conference fostering business partnerships between the Federal Government, its Prime Contractors, and small, minority, service-disabled veteran-owned, veteran-owned, HUBZone, and women-owned businesses.
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Accent Global Publishes paper on Business and Technology Integration
15 April, 2008 |
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This paper describes how communication problems between business executives and their IT staff exist as the result of a “Great Divide”. This divide represents the fundamental difference in the way that business and IT people think and communicate.
We will illustrate the symptoms of this divide and simple steps to bridge this gap. This white paper will provide tips to improve your ability to communicate your ideas and expectations to your IT department.
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International Crisis Group Annual Report
01 March, 2008 |
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Accent Global Staff members Shane Aubel and Dennis Lasley were recognized in the ICG annual report for providing technical support to the organization. The ICG has 140 staff worldwide, publishing signature reports and briefing papers at a steady rate – 88 for the year, along with the monthly CrisisWatch bulletin – while also generating over 200 published opinion pieces, and over 5,000 original media mentions. ICG reports were by year's end being sent to some 25,000 specifically targeted policymakers and those who influence them, as well as to another 99,000 subscribers via our website, which continues to increase its reach with over 2.1 million visitors and 3.2 million reports downloaded in 2007.
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Accent provides assessment to the International Crisis Group (ICG), headquartered in Brussels Belgium
08 Feb, 2008 |
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Accent Global is conducting a global enterprise assessment for the International Crisis Group (ICG), headquartered in Brussels Belgium. ICG is an international, non-profit, non-governmental organization whose mission is to prevent and resolve deadly conflicts through high-level advocacy. With field offices located throughout the world, ICG was created as an independent organization dedicated to assisting governments and the international community in preventing deadly conflict.
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Accent Global contributes to the Pediatric Brain Tumor Foundation.
07 Feb, 2008 |
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Accent Global made a financial contribution to the Pediatric Brain Tumor Foundation. The Ride for Kids project organizes a group of motorcyclists from around the country who provide motorcycle rides to kids with brain tumors or to those who have survived brain tumors.
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ACCENT GLOBAL SYSTEM ARCHITECTS, LLC Certified as a Top 20% Performer.
WALTHAM, MA - 21 Jun, 2006 |
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ACCENT GLOBAL SYSTEM ARCHITECTS, LLC has been certified as a Top 20% Performer based on the Past Performance Evaluation survey responses of its reference customers. ACCENT GLOBAL SYSTEM ARCHITECTS, LLC 's PPE score of 96/100 demonstrates outstanding overall customer satisfaction relative to similar companies.
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